Accessibility

The Oregon Zoo is accessible to people of all abilities.

The zoo covers 64 acres along a wooded, south-facing hillside, with about 150 feet of elevation change from its highest points near the main entrance to its lowest points near the Predators of the Serengeti exhibit. Pathways, exhibits, restaurants, restrooms and drinking fountains are ADA accessible.

Advance or print-at-home tickets

Avoid waiting at the gate; buy tickets online. For a $5 service fee per order, you can purchase tickets in advance and they will arrive in your mailbox in seven to 10 days. For no additional fee, purchase print-at-home tickets.

Public transportation

TriMet serves the zoo via light rail and bus. The Washington Park MAX light rail station and stop for bus 63 – Washington Park, is adjacent to the parking lot. Both the train and bus accommodate wheelchairs and service animals. TriMet's Trip Planner provides route, fare and transfer information to get you from your door to the zoo.

Loading and unloading for guests using wheelchairs

Guests who use wheelchairs may load and unload in a TriMet lift zone. The loading/unloading zone is to the left of the zoo gates, near the Zoo Store. This location allows guests to unload on the passenger or rear side. If the primary loading/unloading zone is not available, guests with passengers using a wheelchair may temporarily use the TriMet cutout for buses.

Parking

Handicapped spaces are in the first two aisles near the zoo's front entrance with more marked spaces throughout the lot. A valid DMV Disabled Parking Permit parking permit is required.

Service animals

Service animals on a leash or harness are welcome at the zoo. Call 503-226-1561 in advance of your visit so an escort can be arranged while on zoo grounds. When you arrive, check in at the reception office.

Zoomer shuttle

Sometimes, everyone needs a lift. At the Oregon Zoo, the free Zoomer shuttle runs between the Asian Elephant exhibit to the main entrance, with stops along the way. Zoomer stops are marked with a red service symbol. Check at the main entrance to see if the Zoomer is operating.

Wheelchair, electric scooter and stroller rentals

Bring your own, or rent one at the zoo. They're available on a first-come, first-served basis. Other motorized vehicles must be approved by security.

Washington Park and Zoo Railway

Though its Washington Park stop is not ADA accessible, you can board one of the railway's historic trains at the zoo train station and ride it out to the park and back. The train is wheelchair accessible by lift.

First aid

First aid stations are at the main entrance and AfriCafe. If the station is not open or staffed, a zoo employee can assist you.