Visitor policies

Visitor safety

Rails, moats, rocks, fencing and other barriers between you and the animals are there to protect both you and the animals from harm. Please do not lift children over rails, let them play on rocks, rest them on railings or stick fingers or arms through fences. Do not enter nonpublic areas.

Smoking

To provide a healthy, safe environment for visitors, staff and animals, the zoo prohibits smoking of any type, including vaping and electronic cigarettes (this includes the parking lot and Washington Park). 

Pets

Service animals are permitted. Please call ahead if you plan to bring a service animal. Please do not leave pets in your vehicle.

Feeding animals

All zoo animals are on a carefully structured diet, and introducing outside food can harm them.  

Respecting animals

Please show respect for the zoo's inhabitants by refraining from banging on windows, throwing objects into exhibits, harassing or teasing the animals.

Attire

Shirt and shoes are required.

Solicitation and promotion

The Oregon Zoo respects the right to free speech and provides designated areas outside the zoo entrance. Canvassing and solicitation are prohibited on zoo grounds.

Age Requirements

Children under the age of 12 must be accompanied by an adult on zoo grounds.

Prohibited items.

For the health and safety of our guests and animals, the following items are prohibited:

  • weapons or fireworks (except under ORS 166.173(2)9c) and ORS 166.370(3)(d)
  • alcohol or illicit materials
  • remote control devices
  • pets (except service animals)
  • bicycles, riding toys, skates, skate shoes and skateboards
  • balloons, balls and flying toys
  • noise devices

The Oregon Zoo reserves the right to exclude anyone who engages in inappropriate or offensive conduct, as determined by zoo staff. The zoo is not responsible for lost, stolen or damaged articles and is not required to issue refunds or exchanges for inclement weather.