Oregon Zoo reopening

The Oregon Zoo is reopening July 12

We're excited to welcome you back, and by working together to stay safe and healthy, we can remain open. General admission ticket reservations will be available July 8. Here's what to expect when you visit. Members: find membership FAQs and more here. 

These guidelines are subject to change as situations evolve. We recommend you check for updates to this page before your visit.

Timed-entry tickets must be reserved in advance - 10 days available at a time

All zoo guests, including members, must now reserve timed tickets in advance online. You will be asked to pick the day and time to visit, and you will receive an electronic ticket that can be scanned when you arrive. Your membership card will not be required at this time because your tickets will have your unique number printed on them. Anyone with a member ticket will be asked to show photo ID when entering the zoo.

We apologize to anyone having trouble reserving tickets - while many members and guests have successfully done so, we know others have not. Our guest services team is working to improve the online ticketing system, which has been overwhelmed by demand. At this time, our best advice to those experiencing difficulty making reservations is to try again later. We know it's frustrating, we're excited to welcome you back, and we thank you for your patience as we navigate this new world together.

General admission reservations are limited each day. Purchases are limited to 10 tickets. Guests with general admission will need their reservation confirmation (printed or on phone) to check in. Guests must arrive at their reserved time slot to ensure capacity is not exceeded. The final time slot is 3-5 p.m., and no entry will be allowed after 4 p.m. 

Timed-entry tickets will be available 10 days in advance. Guests must reserve tickets within ten days of their planned visit. 

Capacity limits and physical distancing reminders

To ensure adequate physical distancing, attendance will be limited each day and in each timed-entry period. In addition, staff stationed throughout the zoo will help monitor areas where lines can form. Physical distancing markers will be placed to assist guests in avoiding crowds.

Zoo staff continuously clean high-touch surfaces like vending machines, tables and chairs. If a guest feels sick before their reservation, we ask that they not visit the zoo.

Face coverings will be required

Because we care about the safety of our animals, staff and guests, the Oregon Zoo will require all guests over the age of 6 to wear a face covering while visiting. Guests who are unable to wear a face covering for medical reasons will be exempt.

Guests are allowed to remove or lower their face covering when eating or drinking.

A primarily outdoor experience

Your zoo experience will be different than it was before the pandemic. Once inside, you will follow a one-way path through the zoo, and some indoor and high-touch areas will remain closed.

Keep an eye out for blue "Paws for Safety" markers along the route. To support the safety of our youngest visitors, we've included a blue paw print on our COVID-19 safety signs. Please work together to look for this paw print and follow the guidance provided.

Explore the zoo map here. The following activities and facilities will not be available: Carousel and train, play areas, keeper talks, all indoor areas except Predators of the Serengeti and the Cascade Stream and Pond. Sit-down restaurants will be closed.

Handwashing and sanitizing stations

Stand-alone handwashing stations are located throughout the zoo, and will have free hand sanitizer available at food areas, restrooms and along the paths.

Food service, attractions and programs will be limited

Food will be available with card purchases only (no cash transactions). All indoor dining areas will be closed. The train, carousel and play areas will remain closed. During this initial reopening, keeper talks and animal presentations will remain suspended.

You may bring your own food, beverages and coolers, but no alcohol. Beer and wine will be available for purchase.

Parking and re-entry

Parking is available in the city lot adjacent to the zoo and throughout Washington Park. Guests are encouraged to download and use the Parking Kitty app for safer and easier parking payment. Oversized vehicles and trailers can park in designated areas. During this limited-capacity reopening, there is no re-entry once guests have left the zoo.