The Oregon Zoo is open
We're excited to welcome you back, and we're working to keep your experience safe and healthy. Here's what to expect when you visit. Members: find membership FAQs and more here.
These guidelines are subject to change as situations evolve. We recommend you check for updates to this page before your visit.
Online advance-purchase tickets only
Onsite ticket sales have been discontinued until further notice. All guests, including members, must reserve their tickets in advance online. Tickets are for specific dates and times and are available up to 10 days in advance of the current date. Purchases are limited to 10 tickets per reservation, and can be printed or scanned from mobile phones for entry. Guests must arrive at the zoo within 10 minutes of their scheduled time. All visitors, including children 2 and under, must have a timed ticket reservation. If a guest feels sick before their reservation, we ask that they not visit the zoo.
For zoo members: Members must show photo ID along with their reserved ticket when entering the zoo. Membership cards are not required since ID numbers will be printed on the tickets. (All children, including infants, must be covered by your membership level. If your membership does not include children, your infant or child can be covered by your guest privilege.)
Capacity limits and physical distancing reminders
To ensure adequate physical distancing, attendance is limited for each timed-entry period. Staff are stationed throughout the zoo to help monitor areas where lines can form. Physical distancing markers are placed to assist guests in avoiding crowds. Keep an eye out for blue "Paws for Safety" markers along the route. Please work together to look for this paw print and other safety or directional signage and follow the guidance provided. During this limited-capacity reopening, there is no re-entry once guests have left the zoo.
Face masks are required
Face masks are required for everyone 5 years and older while visiting. Face shields, if worn, must be accompanied by a properly worn face mask. Individuals who have a medical condition that makes it hard to breathe — or a disability that prevents them from wearing a mask, face shield or face covering — can request an accommodation by contacting the zoo at 503-226-1561 (press 4) or email@example.com.
Masks must be worn at all times along narrow paths and in semi-enclosed spaces (see map). These areas include:
- Entry plaza and Great Northwest through Family Farm
- Indoor harbor seal viewing at Steller Cove
- Predators of the Serengeti
- Chimpanzee viewing
- Africa, from tortoise to bats
- Tiger and red panda viewing
- Restrooms, retail and food locations, and queue lines
In other areas, face masks are highly recommended.
Guests may lower their masks when seated for eating or drinking, and while practicing appropriate physical distancing of 6 or more feet in designated locations only (see map). Meals may not be consumed in a mask-required area.
One-way path with primarily outdoor experience
Guests must follow a one-way path through the zoo. Some indoor and high-touch areas remain closed. The following activities, exhibits and facilities are not available:
- Forest Hall (indoor elephant viewing)
- Africa Rainforest (Crocodiles and flamingos)
- Eagle Canyon
- Family Farm barn
- Vollum Aviary
- Carousel, train and play areas
- Keeper talks and animal demos
- Nature Exploration Station and Insect Zoo
- Naked mole rats
Handwashing and sanitizing stations
Stand-alone handwashing stations are located throughout the zoo, and free hand sanitizer is available at food areas, restrooms and along the paths.
Food is available (no cash transactions). Mobile ordering is available for Africafe. You will be notified when your order is ready for pickup. All indoor dining areas are closed. You may bring your own food, beverages and coolers, but no alcohol. Beer and wine will be available for purchase. More information.
Parking is available in the city lot adjacent to the zoo and throughout Washington Park. Guests are encouraged to download and use the Parking Kitty appfor safer and easier parking payment. Oversized vehicles and trailers can park in designated areas.
To minimize contact, all food and retail locations are only accepting credit or debit cards at this time.