Accessibility

The Oregon Zoo is accessible to people of all abilities.

The Oregon Zoo covers 64 acres along a wooded, south-facing hillside, with about 150 feet of elevation change from its highest points near the main entrance to its lowest points near the Predators of the Serengeti exhibit. Most pathways, exhibits, restaurants, restrooms and drinking fountains are ADA accessible.

The Zoo is currently developing an accessibility plan which will be completed in spring 2020.

For questions or comments, please contact Accessibility@oregonzoo.org.

Advance tickets

All zoo guests, including members, must now reserve timed tickets in advance online. You will be asked to pick the day and time to visit, and you will receive an electronic ticket that can be scanned when you arrive. Your membership card will not be required at this time because your tickets will have your unique number printed on them. Anyone with a member ticket will be asked to show photo ID.

Public transportation

TriMet serves the zoo via light rail and bus. The Washington Park MAX light rail station and stop for bus 63 – Washington Park, is adjacent to the parking lot. Both the train and bus accommodate wheelchairs and service animals. TriMet's Trip Planner provides route, fare and transfer information to get you from your door to the zoo.

Loading and unloading for guests using wheelchairs

Guests who use wheelchairs may load and unload in a TriMet lift zone. The loading/unloading zone is to the left of the zoo gates, near the Zoo Store. This location allows guests to unload on the passenger or rear side. If the primary loading/unloading zone is not available, guests with passengers using a wheelchair may temporarily use the TriMet cutout for buses.

Parking

Handicapped spaces are available near the zoo main entrance with more marked spaces throughout the lot. A valid DMV Disabled Parking Permit is required and most spaces are pay-to-park inside Washington Park. For more information about parking in Washington Park, please visit explorewashingtonpark.org. 

Service animals

Service animals are welcome at the zoo. When you arrive, please check in at the reception office.

Sensory resources

Bags equipped with noise-canceling headphones, sunglasses, fidget tools, verbal cue cards and weighted lap pads are available to guests with sensory needs. Stop by the reception office to check out a sensory kit for free. Prior to attending, download the free KultureCity app to learn about available resources and how to access them and read a social story to prepare for your trip.

On-grounds transportation

The zoo provides rental options for those that may need assistance in getting around the zoo. Wheelchairs and electric scooter rentals are available at the gift shop. Information about rentals can be found here. If additional transportation assistance is needed during your visit do not hesitate to contact a staff member.

First aid

First aid stations are at the main entrance and AfriCafe. If the station is not open or staffed, a zoo employee can assist you.