Accessibility

The Oregon Zoo is accessible to people of all abilities.

The zoo covers 64 acres along a wooded, south-facing hillside, with about 150 feet of elevation change from its highest points near the main entrance to its lowest points near the Predators of the Serengeti exhibit. Pathways, exhibits, restaurants, restrooms and drinking fountains are ADA accessible.

Advance or print-at-home tickets

Avoid waiting at the gate; buy tickets online. You can purchase tickets in advance and receive them either on your phone or as print-at-home tickets. 

Public transportation

TriMet serves the zoo via light rail and bus. The Washington Park MAX light rail station and stop for bus 63 – Washington Park, is adjacent to the parking lot. Both the train and bus accommodate wheelchairs and service animals. TriMet's Trip Planner provides route, fare and transfer information to get you from your door to the zoo.

Loading and unloading for guests using wheelchairs

Guests who use wheelchairs may load and unload in a TriMet lift zone. The loading/unloading zone is to the left of the zoo gates, near the Zoo Store. This location allows guests to unload on the passenger or rear side. If the primary loading/unloading zone is not available, guests with passengers using a wheelchair may temporarily use the TriMet cutout for buses.

Parking

Handicapped spaces are available near the zoo main entrance with more marked spaces throughout the lot. A valid DMV Disabled Parking Permit is required and most spaces are pay-to-park inside Washington Park. For more information about parking in Washington Park, please visit explorewashingtonpark.org. 

Service animals

Service animals are welcome at the zoo. When you arrive, please check in at the reception office.

Sensory resources

Bags equipped with noise-canceling headphones, sunglasses, fidget tools, verbal cue cards and weighted lap pads are available to guests with sensory needs. Stop by the reception office to check out a sensory kit for free. Prior to attending, download the free KultureCity app to learn about available resources and how to access them and read a social story to prepare for your trip.

Zoomer shuttle

Sometimes everyone needs a lift. At the Oregon Zoo, a free Zoomer shuttle service is provided on request. To arrange a pickup, notify any staff member. The pickup areas are AfriCafe, Predators, between Penguins and Chimps, Wildlife Garden Way and Sankuru Trader.

Wheelchair, electric scooter and stroller rentals

Bring your own, or rent one at the zoo. They're available on a first-come, first-served basis. 

First aid

First aid stations are at the main entrance and AfriCafe. If the station is not open or staffed, a zoo employee can assist you.