The Oregon Zoo is accessible to people of all abilities.
The Oregon Zoo covers 64 acres along a wooded, south-facing hillside, with about 150 feet of elevation change from its highest points near the main entrance to its lowest points. Most pathways, exhibits, restaurants, restrooms and drinking fountains are ADA accessible.
For questions, comments, or accommodations related to ability, please contact accessibility@oregonzoo.org.
Public transportation
TriMet serves the zoo via light rail and bus. The Washington Park MAX light rail station and stop for bus 63 – Washington Park, is adjacent to the parking lot. Both the train and bus accommodate wheelchairs and service animals. TriMet's Trip Planner provides route, fare and transfer information to get you from your door to the zoo.
Loading and unloading for guests using wheelchairs
Guests who use wheelchairs may load and unload in a TriMet lift zone. The loading/unloading zone is to the left of the zoo gates, near the Zoo Store. This location allows guests to unload on the passenger or rear side. If the primary loading/unloading zone is not available, guests with passengers using a wheelchair may temporarily use the TriMet cutout for buses.
Parking
Accessible spaces are available near the zoo main entrance with more marked spaces throughout the lot. A valid DMV Disabled Parking Permit is required and most spaces are pay-to-park inside Washington Park. For more information about parking in Washington Park, please visit explorewashingtonpark.org.
Service animals
Service animals are welcome at the zoo. When you arrive, please check in with staff at the entrance.
Sensory resources
Bags equipped with noise-canceling headphones, sunglasses, fidget tools, verbal cue cards and weighted lap pads are available to guests with sensory needs. Stop by the reception office to check out a sensory kit for free. Prior to attending, download the free KultureCity app to learn about available resources and how to access them and read a social story to prepare for your trip.
One-to-One Support
A person with a disability who holds a ticket or membership reservation is provided a complimentary ticket for their one-to-one support person. One-to-one support tickets are not available to be reserved online. On the visit date, the ticket or membership reservation holder and one-to-one support person can check-in with a staff person at entry to obtain a complimentary ticket that matches the ticket holder’s time slot.
Mobility devices and on-grounds transportation
The zoo provides rental options for those that may need assistance in getting around the zoo. Wheelchairs and electric scooter rentals are available at the gift shop. Information about rentals can be found here. If additional transportation assistance is needed during your visit do not hesitate to contact a staff member.
First aid
First aid stations are at the main entrance and Aviary Cafe. If the station is not open or staffed, a zoo employee can assist you.
