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Gift Membership Voucher Terms and Conditions

View terms and conditions for vouchers purchased on or before December 1, 2025.

Purchase Terms

  • Vouchers are not proof of membership and do not provide admission or benefits until they are redeemed.
  • A voucher is not a zoo gift card, and it cannot be split, partially used, exchanged, or refunded.
  • All vouchers will be emailed to the purchaser after checkout. Vouchers may be forwarded to your recipient or printed and given as physical gifts.  
  • If you buy multiple gift vouchers in one transaction, you can forward each one to an individual recipient.

Redemption Terms

  • Gift membership vouchers must be redeemed within one year of the purchase date.
  • Gift membership vouchers can be applied to any membership level and must be used in full.  
  • Only one gift voucher can be applied to a single membership purchase or renewal.  
  • To get the best value, choose a membership equal to or larger than your voucher description. You may redeem your voucher for a different membership than listed on the voucher, however:
  • If the membership level chosen is not the one shown on your voucher, you may pay a difference at checkout. Adults, guests and children are not interchangeable.  
  • If you choose a lesser membership level than shown on your voucher, any unused value will be forfeited.
  • Vouchers cannot be redeemed or combined with any other discount offer or promo code.
  • Vouchers cannot be used to upgrade or make changes to any existing active membership.
  • Vouchers do not have a stored cash value and cannot be partially redeemed, refunded or used more than once.

Redemption Deadline

Gift membership vouchers must be redeemed within one year of the purchase date. If your voucher is not redeemed by that date, the full purchase amount will be treated as a tax-deductible membership donation to the Oregon Zoo Foundation, a 501(c)(3) nonprofit dedicated to wildlife conservation, education, and enrichment.

Need a donation receipt? If your voucher expires unused, you can request a tax-deductible gift acknowledgment by contacting the Oregon Zoo Foundation at [email protected].

How do I redeem my Gift Membership Voucher?

  • Choose the Build Your Own Pack membership level that is listed on your gift membership voucher.  
  • Enter your member details, add the membership to your shopping cart.
  • Select "Apply a promo code", then enter the 10-digit Voucher Code listed on your gift membership voucher and select “Apply”. Your voucher will appear as a Discount under the subtotal.
  • Select "Proceed to checkout" to complete your membership activation.

Redemption Terms

  • Gift membership vouchers can be applied to any membership level and must be used in full and redeemed within one year of the purchase date.
  • Only one gift voucher can be applied to a single membership purchase or renewal.  
  • To get the best value, choose a membership equal to or larger than your voucher description. You may redeem your voucher for a different membership than listed on the voucher, however:
  • If the membership level chosen is not the one shown on your voucher, you may pay a difference at checkout. Adults, guests and children are not interchangeable.  
  • If you choose a lesser membership level than shown on your voucher, any unused value will be forfeited.
  • Vouchers cannot be redeemed or combined with any other discount offer or promo code.
  • Vouchers cannot be used to upgrade or make changes to any existing active membership.
  • Vouchers do not have a stored cash value and cannot be partially redeemed, refunded or used more than once.