The Oregon Zoo is open 9 a.m. to 5:30 p.m. on weekdays and 9 a.m. to 7 p.m. on weekends
We're excited to welcome you back, and we're working to keep your experience safe and healthy. Here's what to expect when you visit. Members: find membership FAQs and more here.
These guidelines are subject to change as situations evolve. We recommend you check for updates to this page before your visit.
Online advance-purchase tickets only
All guests, including members, must reserve their tickets in advance online. Tickets are for specific dates and times and are available up to 10 days in advance of the current date. Purchases are limited to 10 tickets per reservation, and can be printed or scanned from mobile phones for entry. State guidelines note that social gatherings should be limited to your household or no more than 6 if the gathering includes those from outside your household. Guests must arrive at the zoo within 10 minutes of their scheduled time. All visitors, including children 2 and under, must have a timed ticket reservation. If a guest feels sick before their reservation, we ask that they not visit the zoo.
For zoo members: Members must show photo ID along with their reserved ticket when entering the zoo. Membership cards are not required since ID numbers will be printed on the tickets. (All member visits require online reservations at this time. Each named member, child or infant (under 2), or guest must have their own reservation. All children and guests must arrive with a named cardholder with a photo ID.)
Capacity limits and physical distancing reminders
To ensure adequate physical distancing, attendance is limited for each timed-entry period. Staff are stationed throughout the zoo to help monitor areas where lines can form. Physical distancing markers are placed to assist guests in avoiding crowds. Keep an eye out for blue "Paws for Safety" markers along the route. Please work together to look for this paw print and other safety or directional signage and follow the guidance provided. During this limited-capacity reopening, there is no re-entry once guests have left the zoo.
Face masks are required
Face masks are required for everyone 5 years and older while visiting. Face shields, if worn, must be accompanied by a properly worn face mask. Per CDC guidance, you may wear two-layered or folded balaclavas or gaiters, but not bandanas or masks with exhalation valves or vents. In some cases, accommodations can be made for individuals with a medical condition that makes it hard to breathe or a disability that prevents them from wearing a mask. To request an accommodation, call 503-226-1561 (press 4) or email firstname.lastname@example.org. Please contact us at least 48 hours prior to your visit date, as accommodations must be scheduled in advance, and are by reservation only.
Masks must be worn at all times.
Guests may lower their masks when seated for eating or drinking. Meals may not be consumed in a mask-required area.
One-way path with primarily outdoor experience
Guests must follow a one-way path through the zoo. Some indoor and high-touch areas remain closed. The following activities, exhibits and facilities are not available:
- Cascade Stream and Pond
- Forest Hall (indoor elephant viewing)
- Africa Rainforest (Crocodiles and flamingos)
- Eagle Canyon
- Family Farm barn
- Vollum Aviary
- Train and play areas
- Keeper talks and animal demos
- Nature Exploration Station and Insect Zoo
- Naked mole rats
Carousel tickets are available for regular admission guests and members as an add-on when they reserve tickets online.
Sanitizer stations are located throughout the zoo, and free hand sanitizer is available at food areas, restrooms and along the paths.
Food is available (no cash transactions). Mobile ordering is available for Africafe. You will be notified when your order is ready for pickup. All indoor dining areas are closed. You may bring your own food, beverages and coolers, but no alcohol. Beer and wine will be available for purchase.
Parking is available in the city lot adjacent to the zoo and throughout Washington Park. Guests are encouraged to download and use the Parking Kitty appfor safer and easier parking payment. Oversized vehicles and trailers can park in designated areas.
To minimize contact, all food and retail locations are only accepting credit or debit cards at this time.